Our Customers Speak Out... 

To our Hot Spring gang!

Two adults and three teenage boys use our spa daily.  Sometimes more than once a day.  Dad's in it every morning.  Mom makes it part of her bedtime routine.  Both also have been found in it when aging muscles ache after a day in the yard or on the job.  Two of the boys use it morning AND night.  They set their alams extra early to be able to spa before school.  And friends of our oldest son drop by 2-3 times a week to enjoy the tub.  We've had to make a rule about "spa wear only" since we get a whole lot of suds when too many people wear clothing that have been laundered.  We had to make that rule since not one of them is comfortable with the way the grown-ups prefer to spa (in just plain skin).

Owning a spa has been quite an experience.  If it weren't for the experts at Hot Spring Spa, it could have been a negative one.  Steve tells us that we've had more incidents and accidents in our first year of ownership than most spa owners have in a lifetime.  Spa care and maintenance is a bit more of a challenge for us than for many owners because of the number of people using it and the number of times per day that it gets used.  Thanks to the always cheerful and supportive help from Hot Spring Spas, we have learned what it takes to always enjoy sparkling clear water.

Here's what our 13 year old son, Alex, adds in his own words:

"All I can say is...WOW!  The hot tub is absolutely amazing.  It is so relaxing...and to know that I have the hot tub to come home to after a long day of school and track.  It relaxes my muscles and mind, especially at night when I can look up into the sky.  It is also one tough cookie when it held up even after my "end of school year party" last May.  Thirty plus kids got into the tub (at separate times of course!!!).  (Mom adds that the spa was drained and refilled the very next day.)  It is just SO nice to have a hot tub to look forward to when I get home.  It is the icing on the cake for me."

Kirk, Sherri and Alex A., Prescott Valley (Tiger River Caspian)

 Dear Prescott Spas,

Thank you so much for helping me acquire my refurbished spa!  The unit is indistinguishable from new and the delivery and support since the sale have been perfectly professional and courteous.  As a naturpathic physician I often tell my patients about the therapeutic benefits of regular spa use.  As the new owner of one of your spas I am thrilled to experience the relaxation, detoxification, and healing that the spa provides.  I especially like the ozone and silver purification and filtration systems which insure an environmentally friendly and non-toxic spa experience.  They also make keeping the spa maintained a breeze.  I can hardly get enought of those adjustable jets soothingtired muscles and melting away stress.  The benefits are priceless.  I give Prescott Spas my highest recommendation.

Nicole T., Sedona, (2002 Hot Spring Sovereign)

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Many thanks for all the advice and assistance you provided us in getting out Hot Springs spa set up at our new home in Prescott.  Your service and expertise were especially noteworthy considering we didn't purchase the tub in Prescott.  We fully intend to purchase all our supplies and accessories from you.  Hot Springs is indeed fortunate to have such a wonderfull dealership/representative in this area.  We wish you continued success and would be happy to provide a recommendation for you to any future potential customers considering one of the fine products you carry.

Bob and Eileen S., Prescott, (Hot Spring)

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Starr and I have had our spa for 1 yr now.  We still use our Jetsetter everynight, including winter hours up here in Chino Valley.  Helena and her husband are very knowledgable when it comes to spas.  I had some adjustment problems for a while (newbee) but they took their time to walk me through everything.  Now it's a snap.  I'm a very happy with the overall service from Prescott Spas.  I tell all my friend when they're thinking about buying spa, to see them first, because of service and quality and friendliness. 

 Starr & Mike P., Chino Valley (HotSpring Jetsetter)

We purchased our second HotSpring Spa from Prescott Spas two years ago, and we have been very pleased with the prompt and courteous service we've received.  This is truly the best spa and, I think, the best spa service company in northern Arizona.

Karen H., Flagstaff (HotSpring Vanguard)

Helena,

Just a note to tell you how much I appreciated your terrific customer service in getting my spa back in shape in time for SISTERS WEEKEND!  We toasted you with margaritas as we enjoyed our sparkling spa!  Thank you SO much for going above and beyond!

Susan W., Payson (Tiger River Bengal)

To all the "great" people at HotSpring,

It has been such a blessing getting to know you.  From the minute we walked into the showroom we were impressed with everyone's kindness and professionalism.  that continued to the installation and then Steve coming by to teach me on Friday night.

Thank you so much for the discount and the kindness!

God Bless!

Darrell & Judy W., Chino Valley (Tiger River Caspian)

Steve,

I got to tell you, that was the fastest service I've ever experienced in my entire life!  Your guys were here no more than a couple of hours of sending the email to you.  Now that's service!

I tell you this sincerely, I'm so very grateful I was smart enough to buy from you.  Can you imagine the type of service I would have gotten from an off-brand tub/store.  I'm sure Home Depot would have been out here in a flash (ha!).  You can count on me to always tell anyone who's in the market for a hot tub to come see you.  In fact, it may be me.  Sandy and I are seriously considering selling our home for a bigger place.  I would love to take the tub with me but you know how buyers are.  They will always want the tub to stay with the house.  That would be of course I would need a replacment.

Thanks again Steve. 

Alan M., Chino Valley (HotSpring Vanguard)

Dear Helena,

We want to thank you for replacing the cover on our HotSpring spa.  The new cover is a much better product than the one it replaced.  After several rain and melting snow the last two days, we have no complaint about water pooling on the cover.  In addition, the cover seems to sit tighter also.

We have been extremely pleased with our HotSpring spa, which will be 10 years old on July 1.  Tuesday morning, we started the day by enjoying the 3 1/2 inch snowfall while luxuriating in our spa and saying, "This is the life!"

One of the additional benefits we have found is having a company, like yours, which takes such good care of the customer's need.  The service you provide is always prompt and efficient.  When Larry comes into your store, the staff is always ready to help him with any questions or problem he may have inregard to cleaning/maintaining the spa.  Your friendliness makes us feel that you really care about the customer.

Lastly Helena, I want to thank you for listening to my comment about the Spa cover and then responding to the problem we had encountered.

Sincerely,

Jorette & Larry M., Prescott Valley (HotSpring Grandee)

Hello Everyone!

I am almost 62 and just purchased a Hot Springs Spa in Prescott Valley. The economy is not at its best right now so my wife and I thought we would take a vacation...at home...on our patio! We have taken a few vacations in our lifetime but...buying a Hot Springs Spa...the vacation never has to end. My wife still works and I am retired. She works from home by computer...so when she is off work each night we go on vacation. She has always had trouble with her back so this is like having a chiropractor in the house. Those warm jets working on all those places that are stiff and sore.

You could not find a better company to buy one from than Prescott Spas on Highway 69. Helena & Steve make it so easy for you too! They have about eight spas in the showroom that you can try out to see which one works best for you. We went in on a Friday night and tried all eight. We narrowed it down to a couple of them and went back in on Saturday morning to make the final choice. We picked out the one we wanted, set up a time for the electrician to come out and had the spa installed the following Friday. For the next week we were in the spa three times a day. It is a great way to relax and discover your backyard all over again. Any questions Helena and Steve have my telephone number and you can call me directly. If I don't answer right away...leave a message because I am probably in the spa!

Tom & Irene Scott
Prescott Valley (HotSpring Prodigy)

Last Monday we took delivery of our Solana TX spa.  The delivery team was every bit as professional and courteous as the sales team.  In a short time our spa was configured and set up exactly where we wanted it.  The chemical schedule was explained in detail, and all of the materials were gathered up and taken away.  We filled our spa and started heating the water, anxious to try it out that night.

Late that same night, we got into our spa for the first time.  The sky was dark, the water was hot, and it was at that moment that I chose to propose, and she said yes.

Our Solana TX will always be special to us, for many, many years to come.

Matt and Sharon
Chino Valley (Solana TX) 

For 25 years we wanted a spa. We Found HotSpring Aria and we use it every night!

Denise & Scott K.
Chino Valley (HotSpring Aria)

Spas can be your worst nightmare or your best investment. Every time we get into our HotSpring Spa it was our best investment!

Mike & Cindy K.
Chino Valley (HotSpring Aria)

My Hot Spring spa is the best, after working hard daily it provides a much needed rest; if you own one you'll see quality and a great guarantee while it's practically maintenance free!

Jeannie M.
Prescott (HotSpring Jetsetter)

Business as it should be...

Unfortunately these day, dealing with many businesses is a nightmare. People seem not to care, offer as little help as possible, and act as if they are doing you a favor by taking your money. No ethics..No manners..No problem...

So when you find a place of business, that actually has Customer Service...Positive Professionalism...and Ethics...you don't know what to say at that moment you're actually experiencing it....other than a stunned Thank You.

Prescott Spas...you have in one small transaction, gained respect, goodwill, and repeat customer. By doing what others do not...Doing Business...as it should be.

Thank you...the side brace for the cover, it fits perfectly.

Cordially, L. Raab
Chino Valley (HotSpring Classic)

The reason why we love our Hot Spring Spa is because in July of this year, my wife and I purchased a Tiger River spa from Prescott Spas in Prescott Valley, Arizona. Initially, I debated with my wife about getting a spa or a recreational vehicle but did decide to go with the spa. After only one use of the spa, I told my wife that I'm glad she talked me into getting a spa. I noticed immediately after using the spa that I began to sleep and feel better. Just prior to purchasing the spa, my wife and I began to "shop around" to compare spas. The two huge things that we noticed different were the quality and service from Prescott Spas. I've used different brands of spas in the past, but in my opinion, nothing compares in quality or functionality to Hot Spring Spas. The Hot Springs quality was far beyond what we could have asked for in a spa. Prescott Spas took the extra time to explain in detail the differences in quality and options available on the market. Their extra effort helped us make, without a doubt, the best decision resulting in the purchase of a premium quality Hot Spring Spa, which exceeded all of our needs from a superior store such as Prescott Spas.

Sincerely,

Andy & Mary M.     Prescott (Tiger River Bengal) 

Why do I love my spa?

Now that is an easy question to answer, so permit me to count the ways:

My spa affords hours of relaxation as its warm, jet-propelled water streams gently massage my body's stress points, thus facilitating an energized "new me" to start the day or a ready to retire for the night mode when concluding one.

My spa is so user-friendly that even one so completely techno-challenged as myself can run and maintain it with relative ease. I simply adhere to the easy-to-follow instruction material provided with the sale, and I'm good to go.

My spa has enhanced my social life too because I suddenly have acquired so many more friends who seem ever ready to join me for "coffee". It seems strange though because they always manage to bring their swimsuits!

Last, but certainly not least, I love my spa because it allows me to be a kid again and play with my rubber ducky!

Joseph A.     Cottonwood, (Tiger River Sumatran)

I love my Hot Spring Spa it is a Beautiful Pearlized Grande. I love it! I am a Hair Stylist and there is nothing like coming home from work after standing all day. I get into the wonderful hot massaging jets that work on my feet, back and shoulders. I get in and my stress is gone - looking up at the sky, the beautiful stars, the moon and just relaxing.

I have friends visit me and my Spa, not sure which comes first. They all think the moto massage is awesome!

I also want to say that everyone at Hot Spring Spas are terrific, and they have gone above and beyond to do anything to make you happy.

Thank You So Much,

Dena R.     Prescott (HotSpring Grandee)

My Spa - How I love it! Unlike the many other facets of my life, my spa is always ready and waiting for me. It is warm and comforting and it turns on very easily. It is calm when I need solitude and bubbly when I need to be cheered up.

It doesn't sulk if I don't visit often, but waits patiently as a warm and trusted friend, that is there for me whenever I need comfort. Checking my spa's temperature, feeding it properly and occasionally polishing its cover is a small price to pay for all the enjoyment my spa gives to me.

Jean M.     Campe Verde, (HotSpring Vanguard)

Having never owned a spa before, we were thrilled when our Solana four-person spa arrived and was ready for use. From the beginning, we have enjoyed sitting in the soothing water and therapeutic jets as our way of unwinding after a hectic day. It's our time to communicate about the day's events or just spend quiet time together enjoying the night sky.

With our ozone freshwater system the spa is so easy to care for, it allows us to truly enjoy the spa experience without having to worry about day to day maintenance that takes the joy out of ownership. Since purchasing our spa in the spring of 2005, we have fallen in love with it and use it on such a regular basis it has become a focal point of our yard, and a necessity in our lives.

We love our Spa.

Sincerely,

Brent and Julie S.     Prescott (Solana SX)

Since purchasing my Jetsetter spa last December, I have had the pleasure of hydro-massage therapy in my own back yard. This has not only been a major stress reliever but has proven to be a relaxing, therapeutic method for me to combat the symptoms of advanced stage osteoarthritis in my hips, knees and feet. As a weekly supplement to daily traditional medicine, this is a wonderful homeopathic remedy that combined together, has greatly improved by sense of well-being, stamina and ability to continue to work-full time. Something that was doubtful last November when I came into your store to investigate this possibility. Your staff was exceptional and the easy financing made it affordable. I absolutely love my spa and highly recommend your product to people I meet. So cheers to you Hot Spring Spa! You've given me a new lease on life!

Sincerely

Cherie R.     Prescott (HotSpring Jetsetter)

We love our Hot Spring Spa! It has given us a chance to spend more time as a family, and it even has helped Faith, our 5 - year old learn how to swim! The jets have healed our aching backing and sore muscles...and we all laugh and enjoy our time together while we're relaxing away the stresses of the day.

In the winter, our whole family loves to sit in our spa and watch the stars, while enjoying the "really cool" color-changing lights. Also, we love having duck races with our Hot Springs Spa rubber duckies...when the jets are on, they really move!

All in all, buying a Hot Spring Spa was one of the best investments we could have made - whether enjoying it as a family, as a couple, or seeking a little solitude, we love to unwind in our Vanguard spa.

Kim and Luke T.     Cottonwood (HotSpring Vanguard)

The lustrous sprinkling of dazzling stars in the expansive Arizona sky and the fascinating formations of moonlit clouds become the centerpiece to my Hot Spring Spa experience. As I step into the swirling warm water for the day's intermission, the silvery smooth lining supports my achy muscles with ease and comfort. Finally settling into my favorite water embraced throne my head lays back to a soft surface as the night sky presentation begins to unfold. Bursts of warm water rushing from carefully placed outlets turn my spa into a paradise retreat, if only for a moment, here on the back porch. Some can try to picture this scene the way it occurs, but only fellow Hot Spring Spa owners have lived it. There's more to say, but right now the sun is down, night has fallen and well, it's intermission time once again.

Lisa C.     Chino Valley, (HotSpring Vista)

We had been to a few other spa dealers and were very disappointed with products and (lack of) services offered. But , on walking in to Hot Springs, we were immediately impressed with the quality of products and the extreme knowledge that Helena offered about the spas. We love the idea of no chlorine and found the models to be very stylish and comfortable. We ended buying that very day and had the spa delivered into our backyard by crane (no easy feat considering the length of our lot!!!) within a week. Steve and Helena are both terrific people - trustworthy, really know their stuff, and fun - and offer an awesome product! We make a point to tell everyone that if they want a spa, Hot Spring is THE place to buy. We enjoy dropping in to say hi and always feel like friends when we do. Thanks!

Don & Cindy L.     Precott (HotSpring Vanguard)

The reason we love our Hot Spring Spa!

Owning two stressful businesses in Prescott, we find ourselves always on the go or always on call.There is nothing more relaxing after (or before) a long day then going out to our backyard and jumping in to our HotSprings Spa. At night, we love to switch the light on in the spa that changes colors. It is like Zen just laying in there with the jets relieving our bodies watching our light show. It is wonderful to get out of the spa and not smell like chlorine or have a rash from all the chemicals like our last spa did. We are grateful to have found Prescott Spas that sold us our fabulous spa! Thank you for your great sales staff and great service!

Sincerely,

Kern and Connie K.     Prescott (HotSpring Prodigy)

After we moved into our new Southwest style home here in Prescott we felt that we needed something to complete our backyard ambience among the trees and boulders. We had the ubiquitous BBQ and patio furniture but something special was missing. It was a Spa! We had had an in-ground Spa in a previous home that we thoroughly enjoyed so we started looking at what Spas were available in the Tri-city area as finding what we wanted locally was also important.

Being the "engineer" that I am I needed to understand how the Spa was fabricated, the manufacturer’s quality control program, and maintenance record. This was coupled with the need to buy a Spa that was large enough to handle 2-6 adults at once without kicking each other’s shins and to also handle comfortably 2-3 adults with some squiggly grandkids when they visit Prescott from the Valley.

After all of the analysis, frequent trips to various showrooms to see Spas and ask questions, and my wife’s gentle prodding to get with it and select a Spa we settled on Prescott Spas and the HotSpring’s Vista model.

Liko, who was always of the “aloha” spirit, was our salesperson who had the facts on the models and was able to explain the operations and maintenance of each model we reviewed. She made our buying process an enjoyable process. Customer service at its best!

What you get at Prescott SPAs is a well-versed, consumer friendly, and professional team from sales, delivery, and set-up to follow-on service. We so appreciate the people like Liko, Steve, Helena and all the people in the background at Prescott Spas. Would we refer our friends and business associates to Prescott Spas? Absolutely, without a second thought. They are tops in our mind as they are untouchable and numero uno for initial sales and follow on support in the Tri-city area!”

John and Dianna L.     Prescott, AZ (HotSpring, Vista)

My experience with Prescott Spas, in Prescott Valley, was outstanding. Steve Kasten was my first contact and when I walked into the sales office I immediately felt welcomed as a guest in his home rather than a customer at his place of business. I had been shopping at a few other spa sales locations and Steve was the most thorough in explaining all the options and operations of each model. I had three specific challenges to consider. The first two had to do with dimensions, my dimension, six foot four, and the area in which the spa must be located. No problem finding a spa to satisfy both those criteria at Prescott Spas. The third challenge was one of financing. I am retired, get my annual income once a year and, human nature being what it is, wanted my spa {yesterday} once I made up my mind. It was to be three months before my "pay check" would arrive but again. no problem, the finance department took over and worked out my three month dilemma so I could pay cash when my annual income arrived. I must tell you that the installation team was very professional and with the difficult location they had to overcome did a magnificent job. I wish I could remember every ones name to thank them because it was a great team effort. I do remember Helena, Steve's wife, only because I seem to catch her in the show room when I stop in to visit and have a cup of coffee. Yes, they have become extended family and my wife and I are very grateful.
Thanks to everyone at Hot Springs Spas in Prescott Valley for a "lifetime of relaxation".

Sincerely,

C. William {Bill} R.     Prescott (Tiger River, Bengel)

Gwen and I came to your store on October 27th, 2004 to see the HotSpring Spas and accessories your company offered! We were very impressed with the knowledgeable salesmanship that Bruce exhibited, the kind, friendly atmosphere Steve provided when he spoke to Gwen and I not only about the spas but the surrounding Prescott area, since we are new to the area this made us feel relaxed and comfortable. When we questioned them about warranty issues or repairs if ever needed both Steve and Bruce gave straightforward honest answers. WE PURCHASED A HotSpring SPA!!! To our surprise they were able to deliver and set up the spa the next day. Two young men came to our house on October 28, 2004 to deliver and setup our spa. Drew was the lead man and his assistant David was his right-hand man. From start to finish they worked together as one, always making sure they didn't damage the spa or our surrounding areas. Setup was fast and done correctly. They were very professional, courteous and polite. Drew gave our spa a second going over after the installation was completed to make sure everything was done right and they didn't miss anything. No mistakes here!!! In closing I'd like to state that I would recommend you and your company to anyone wanting to purchase a Quality Spa from Quality Knowledgeable People. It's been our pleasure buying from you!

Tim & Gwen B.     Prescott (HotSpring Jetsetter)

We have now owned our Hot Springs Envoy Spa for 6 months. After comparing our electric bills to last year's bills, we have found that running the spa costs no more than $15 per month. In addition to the low monthly electricity cost, I have been able to drastically reduce the number of therapeutic massages that I previously needed each month - another cost saving plus - as the spa keeps my neck, shoulder and back muscles relaxed. We can't say how much we enjoy the relaxation the spa provides. Your staff has been great to work with, too. Everyone is always so friendly, courteous and helpful - and that is why we will recommend you to our friends and neighbors.

Sincerely,

Joe & Kathy D.     Prescott (HotSpring Envoy)

We are taking great pleasure in our Hot Spring spa. For you and your associates, we have the highest regard and appreciation which began with competitive pricing and continued with considerate follow-up and expert technical installation. Our copper colored spa is complimentary to our ranch house. Everyone who sees the spa admires it. We recommend your product and your company without reservation. Our thanks to you and your staff for providing a beautiful and therapeutic spa for our enjoyment. We look forward to continuing what has been a most satisfactory relationship with your company.

Sincerely,

Frank & Margaret L.     Sedona (HotSpring Prodigy)

Just wanted to let you know my spa has it's "Ahh"back ~ thanks to all of you..." "...you people, in my opinion, are the greatest...so professional and reliable!!

Eddie M.     Sedona (HotSpring, 82 Classic)

We really enjoy our Solana Spa for two! The salesman at HotSpring was great. We knew what we wanted when we went in. Our salesman, Jack, showed us what they have. He was very knowledgeable. We had a lot of questions for him, and he answered them all. Never once did he try to sell us more than what we wanted. The set-up and delivery were just as good. They called ahead of time and then were here when they said they'd be. They were efficient, and knowledgeable, too. And they picked up all the packaging materials to dispose of. We were very impressed with the service of HotSpring. We will recommend them and continue to go there for our spa needs, even though they are 45 miles away! Thanks Hot Spring!

Bruce and Shannon W.     Camp Verde, (Solana TX)

We wanted to take a few minutes away from our new spa to tell you how much we enjoyed the time we spent with you and your staff, when purchasing our HotSpring Spa. We purchased our spa knowing we could not take delivery of it immediately, we were told to give you a couple of days notice and you would have it delivered. Talking to Steve I knew he had made other plans, but he made a special effort and still had the spa at our house on the Saturday morning we requested. Even after delivery, we called knowing it was around closing time, your team took all the time required to answer any questions our electrician had when hooking up our new spa. Every time we had a question about spa care, Steve and your staff was always willing to help and very informative. We are very excited and pleased with our new spa. HotSpring Spa and your staff set you above and beyond all the other dealers in our area. We will recommend you to all our friends.

Purchasing our HotSpring Spa has been an exceptional experience, you have customers for life.

Dan & Pat     Prescott (HotSpring Grandee)

In today's world we are quick to criticize and very slow in complementing. Well today, my wife and I are personally going to change that. At the recent Home and Garden show at the Prescott Gateway Mall, my wife and I came to your booth to look a the Hot Tub display. No fast sales pitch, No push for a contract, and No phrases like I'll get back to you on that. Your personnel proved to be true professionals. We will always recommend your place of business. A product will not sell if the company does not care about the customers. HotSprings is supplying a great product and a commitment of professional, dedicated salespeople and support network...

Sincerely,

John E.     Prescott Valley, (HotSpring Jetsetter)

We rarely used the hot tub in our previous home so when my husband said he wanted a hot tub I thought he was nuts. However, it didn't take long before I was taking all the credit for buying our Hot Spring Spa. It is a wonderful way to ease the aches and pains of gardening and golf. And best of all we don't come out smelling like chlorine. Six years later we will LOVE our Hot Spring Spa!

Naomi V.     Prescott (Tiger River, Bengal)

My experience in your establishment has always been positive - from sale to delivery and service after sales. In any business, a key to success is the employee. You have the best there are in Bruce, Liko and Jack.

Rich N.     Prescott Valley (HotSpring Grandee)

My Spa has saved my life! One of the better purchases I've made in my lifetime.

Tom F.     Prescott Valley, (HotSpring Vista)

I had no idea I would love my HotSpring spa soooo much!

Ramona R.     Dewey (HotSpring Envoy)

My wife and I decided to give up vacations for a couple years so we could get our new HotSpring Spa to enjoy everyday!

Marcus W.     Chino Valley (HotSpring Grandee)

As you know I shopped for a spa for well over a year. I "wet tested" each of the top brands more than once. I thought you should know that your "wet test" experience was the best experience of any! This is due to two factors; you have awesome spas and a fabulous team. Now that my spa is a daily adjunct to a healthier lifestyle for me, I can honestly say how impressed I am with how you tailored your spa equipment and accessories to my particular needs to time, space, features and budget. Though you are not the cheapest in town, Prescott Spas turned out to be a tremendous value; of true excellence of equipment, a professional team and supreb follow through to ensure that I had a great experience. I am grateful to have found Prescott Spas and even though I know the "word is out" that you guys are terrific, I wanted to let you know from my first-hand experience what a great experience it has been to own one of your spas. We had guests over last night for a "Spa Warming" and they all said it was the nicest Spa experience they ever had! One of my friends said it was "as relaxing as having a massage". Please accept my appreciation and pass it on, if you would, to everyone on the team. You guys did great!

Dr. K. Shuster DDS
Prescott (HotSpring Envoy)

My HotSpring spa is great! I love it! I use it every nite - it relaxes me greatly.

Loretta V.     Prescott Valley (HotSpring Vista)

We love our spa!!!

Tim B. Sgt AzDPS     Prescott (HotSpring Vanguard)

We love our HotSpring spa. It's awesome - we use it every nite!

Cindy F.     Prescott (HotSpring Envoy)

I thought you might like to share with clients how satisfied we were with your professionalism, your help, the dealership and the service at HotSpring Spas. Thank you again for all you have done to make our purchase of a HotSpring Spa a pleasurable buying experience!

Paul G.     Prescott (HotSpring Sovereign)

We were so impressed that before we purchases the spa, we had the opportunity to come into your showroom to be briefed on all aspects of spa care. All members of your establishment have been so very helpful!

Tom D.     Prescott, (HotSpring Vanguard)

Back pain and stress are a thing of the past! We love our Tiger River Sumatran spa!

Ken and Kim S.     Prescott valley, (Tiger River Sumatran)

I love my HotSpring Jetsetter. It helps me with my Fibromyalgia. I always get a good nights sleep after using my HotSpring spa for just 30 minutes. Why didn't we get one years ago???

Michael B.     Prescott (HotSpring Jetsetter)

Our new HotSpring spa is the best piece of furniture anyone could ever have to RELAX in!!! You guys are friendly folks!

Vicky K.     Prescott (HotSpring Prodigy)

We enjoyed our HotSpring Sovereign spa for over twelve years. It's a great stress reliever!

Marty W.     Prescott Valley, (Hotspring '92 Sovereign)

We love our HotSpring spa!!! We would buy another in a heartbeat. Easy care & low maintenance. Great for bad backs!!!

Kathy S.     Prescott (HotSpring '95 Classic)

...Thank you for the wonderful service on my tub.

Roger W.     Prescott (HotSpring Prodigy)

A little snow isn't going to stop Isaac from going into his new hot tub.  We loved the service we got from Prescott Spas!

Melissa M.     Prescott Valley (HotSpring Prodigy)

By far, the most superior spa on the market.  We have owned four Hot Spring Spas over the years.

Paul B.     Prescott Valley (HotSpring Prodigy)

I am writing to thank you for the wonderful service I received while in your store.  Your staff was very attentive and helpful and willing to answer all my questions.  I knew very little about the differences in quality and performance with regard to spas.  I received a great education, which convinced me of the benefits of the Hot Spring brand.  My family loves the spa that we bought.  Andy especially finds it a great way to unwind at the end of the day and he sleeps much better as a result.  My children think it is fun to play around in.  As for me, I am thrilled that I have not noticed any difference in our electric bill.  I have been told by people that I would see a big increase, but that has not been the case at all.  The spa is certainly very economical and energy efficient. 

You also have an excellent selection of high quality outdoor furniture and I love the set that we  bought.  I do not sit and take time for myself easily, but now my patio is the place to do so.  The furniture is not only attractive but also very comfortable.  Having such a pleasant place to unwind has helped me de-stress at the end of a busy day.

Thank you again for making our shopping experience a great one.  I will certainly be referring others to you for their outdoor furniture or spa purchases.

Yours truly,

Sally N.     Prescott (HotSpring Sovereign)

Both my husband and I suffer from back pain and physical limitations, and we are especially looking forward to the therapeutic benefits from the motomassage, and variety of other jets.  WE appreciate being able to control the force of the jets, and hwo many we run at the same time.  WE are also looking forward to how economical it is to run.  WE enjoy starting our day in the spa with a good cup of coffee, and ending our day watching the stars, covered by a warm blanket of bubbles, and heading off to bed totally relaxed.

We will definitely recommend Prescott Spas to friends.  You cannot find a better product for quality or enjoyment, or for a better company that stands behind their merchandise.  Thank you for providing such a wonderful service locally.

Sincerely,

Robbie G.     Prescott (HotSpring Sovereign)

We have owned Hot Springs Spas since the early 1990s.  Our first spa, a HotSpring Grandee served us well for over 12 years.  That Spa remained with the family that purchased our home in the Valley.

As we prepared to move to Prescott, we knew we wanted another Hot Spring Spa.  Steve and Helena were just establishing their business in the Prescott area.  We were building a house and wanted to include a place for the spa in the design.  We were not sure when our home would be finished, but we wanted to ensure the spa we wanted would be available when the house was completed.  Therefore, we purchased the desired spa.  As it turned out, there was a delay in completing the house.  Our spa had been ordered and delivered to Steve and Helena's store.  When we told them there was a delay in the completion of our house, they told us not to worry and they would store it until we were ready.  When the house was completed, the spa was promptly installed and we have enjoyed it for the past serveral years.

Over the years we have lived in Prescott, we have often dropped in the store.  We enjoy browsing the many excellent accessories for spas, the outdoor furniture and accessories.  We are always greeted by Steve, helena or their friendly staff as friends and not just as potential sale.  Although we have stopped at the store to purchase accessories and furniture over the years, it has more often been a stopover for a friendly chat.

We strongly recommend the outstanding quality products carried by Steve and Helena in their store, but more importantly the quality service and friendly atmosphere in the store.  Steve and Helena's conscientious sales people, technicians and delivery personnel, all display the same care and concern for the customer's satisfaction as Steve and Helena.

We are sure you will enjoy both the products and the service as we have and you will discover that you have found new friends.

Rich and Jane B., Prescott (HotSpring Prodigy)

 To everyone on staff, we want to express our deepest gratitude for the service you gave us in the repair of our spa.  You truly demonstrated what it is to run a business with the customers satifaction first on your list.  Many businesses speak of service as the back bone of their business but you have demonstrated that and we are so thankful.

God's Blessing for you all,

Ned and Rita L., Paulden (HotSpring 1996 Sovereign)